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Business Skills
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Give 'em the Pickle! Video on DVD
Product Code #: VIPKDVD
An incredibly powerful and witty customer service video...$945.00 -
Situations, Scenarios & Simulations v.2, Downloadable file
Product Code #: RBSSS
Role plays perfectly suited to your content!$195.00 -
Big Book of Customer Service Training Games
Product Code #: RBBBC
Role-play your way to great service$23.40 -
Customer Service Counts DVD
Product Code #: VIKSCS
Teach your employees the customer service skills you want them to know AND the attitude that puts customers first.$275.00
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Customer Service Telephone Connection DVD
Product Code #: VIKCST
Excellent customer service doesn't just happen on its own!$275.00 -
Chainlink Toolbox
Product Code #: GACTCL
Learn how to manage the demands of being in an internal supply chain, and cope with meeting customer needs while managing suppliers.$429.00 -
The Difficult Guest Video on DVD
Product Code #: VIGDDVD
Roll out the red carpet!$945.00 -
The Power of Customer Service (DVD)
Product Code #: VIJWPC
A classic in the training and personal development industry$129.95
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What Do You Say? -- DVD
Product Code #: VIWDDVD
Help employees find the RIGHT responses to customer questions and complaints$945.00 -
The $6000 Egg
Product Code #: RBSTSKE
The 10 New Golden Rules of Customer Service$15.95
