|
If you are a registered* customer, you can track your package on-line. Up-to-date
information on your order status is available as well as your carrier tracking
number. Just click on "Log In" in the top right navigation bar, enter your email address and
password, then click on the link for "Order Status." Tracking
information will appear the day after you placed your order and will be updated daily.
Log in *Not registered yet?
Most packages are sent via UPS from our warehouse in Natick,
MA. We calculate shipping charges based on the weight (and, occasionally, the dimensions of the packaging) of your merchandise; your particular shipping address; and the shipping method you select, using standard UPS shipping rates.
Please include a physical shipping address on all shipments. UPS does not ship to P.O. Boxes.
Our handling fee for U.S. shipments is
$2.50/ package.
You
can estimate your shipping costs once you've finished shopping (U.S. shipping addresses only). When you
are viewing your shopping cart, just click on the Estimate Shipping button that appears below your items.
|
Please select express delivery: Next Day, 2-Day, or 3-Day
- UPS delivers on business days only (Monday - Friday; no holidays)
- Express shipment orders placed before 12 pm (noon) EST are processed and shipped the same day (Mon-Fri only). Orders placed after 12 pm (noon) are shipped the next business day (M-F
only).
- To ensure your specific delivery date and time, please
call our office during business hours: Monday - Friday, 8:30
am - 5:00 pm Eastern Standard Time.
|
It's possible to split your order between multiple shipping
addresses, but first you must Register with our web store and Log in.
Then, just click on the "Ship to Multiple Addresses" button in the Shopping
Cart. You will then be able to choose a separate shipping address, and a
separate shipping method, for every item in your cart. If you want to
split shipping addresses among multiples of a single product (i.e., 25 of one
item to shipping address A and 20 of the same item to shipping address
B), then you must enter that item separately in your Shopping Cart. (Place 25
of the item in the Cart, and then go back to the product's page and enter the
second quantity and place it again in the Cart.)
|
