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| in
this issue |
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| TIP
OF THE MONTH |
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It's
all in your mouth
No,
not your foot . . . don't start putting your foot in
your mouth. Rather, pay attention to what your mouth is
doing, it says more than you might think! Some of the
age old advice given to customer service representatives
is wise advice for trainers, as well.
SMILE:
When you're happy and having fun it boosts your
performance. Participants will be energized by your
enthusiasm and will learn more! Feel free to keep a Smile
Mirror in your brief case or on your training table
as a constant reminder.
KNOW
WHEN TO CLOSE YOUR MOUTH: As the facilitator of learning
there are times when you need to speak up and share some
information. However, there are other times when you
need to stop talking and LISTEN
to what your group has to say. Give learners an
opportunity to share their knowledge--or let you know
where they have questions.
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| TOY
OF THE MONTH |
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Take
a break
In
1927, Bluma Zeigarnik's research showed that we remember
interrupted tasks best. The reason: unfinished tasks
make us feel a bit tense. The emotion it creates results
in increased memory
In
honor of Bluma Z., we decided to refer to our break-time
toys as "Ziggles."
So,
when you're reviewing a really important point,
interrupt yourself and give your group a break. Set a
few Ziggles on your learners' tables to engage their
minds in something totally different from your material.
When you come back to work, they'll be poised to
remember.
Get an assorted set, or select only your favorites:
Fifteen
Puzzle
Duncan
YoYo
Pyramid
Twins
Wooden
Cup
Nail
Puzzle
Rubik
Cube (2" sq.)
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| SPECIAL
OF THE MONTH |
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Get
an autographed copy of Bob Pike's most popular books!
According
to master trainer, Bob Pike, people don't remember
middles; they remember beginnings and endings.
Use his books of 50
Creative Training Openers and
50
Creative Training Closers, to get the greatest bang
for your training bucks.
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| LINK
OF THE MONTH |
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TRDEV
is a place for people to discuss training and
development issues in a professional, non- commercial,
collegial forum--topics related to training, learning,
and performance, from the specific to the general. Some
discussions involve instruments, interventions, and
products for which there is no evidence of reliability,
validity, or efficacy.
TRDEV,
the Training Development Discussion Group, began in
October 2000 as a replacement to the TRDEV-L listserv
created by Dr. David Passmore of Penn State. When he
decided to discontinue TRDEV- L, several members created
"TRDEV."
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ORDER FORM NOW ON LINE |
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continue to improve our website with new categories and
features to make browsing and shopping easier.
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FEATURE
ARTICLE:
The Lessons I've Learned
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by
Bob Pike
Sometimes
the simple lessons are the best lessons. Bob Pike, a
master of creative training, has compiled 10 lessons that
he uses to ensure that his training always delivers
results. Below are the headlines of the top five:
- Training is a process, not an event.
- There are multiple people involved in getting
results from training.
- The purpose of training is for people to leave
impressed with themselves, not intimidated by the
instructor.
- The more the training is participant-centered, the
better the results will be.
- Training is not the only or best solution to every
performance problem.
To
dig deeper into these five learning points and learn more
about all 10, click the link below.
Bob's
Top 10 lessons . . . |
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