Make a Positive Impact on Your Service Today! Save $580.00 when you buy them all! 5 new customer service training videos, averaging 4.5 minutes each. Includes facilitator's guide on DVD.
Ideal for meeting openers, quick training, and more!
1.Credibility Through Honesty (#VISECH)
2.Cross-Cultural Communication (#VISECC)
3. Dimensions of Service (#VISEDS)
4. Levels of Learning (#VISELL)
5. The Angry Customer (#VISEAC)
Previews are available online for each video. Search for the stock code shown above (ie. #VISEDS) on our web site to find respective preview.
A new series of customer service scenarios, designed for today's high-efficiency, money-saving training needs. Service Impact! is a new series of training videos featuring engaging, lifelike scenarios and TV-quality production. Training will be enjoyable -- and highly effective. The Service Impact! series is highly versatile, designed to be used for meeting openers, training, and more! And with a feature-packed facilitators guide on CD-ROM, you'll have all the tools you need to make training easy - and successful. Priced for today's streamlined budgets, you'll enjoy all these benefits while saving 60% off the typical price of a training program.
*Easy-to-use - includes facilitators manual designed by service experts
*Highly engaging - quick-paced, lifelike scenario gains and retains attention
*Save money -- all the quality at 60% off the typical price
* Save time -- quick program for efficient learning and behavioral change
*Versatile -- use for meetings openers, training sessions, and more
Broadcast-quality DVD Filmed in HD with professional cast and crew
Facilitators guide on CD-ROM includes: Facilitator's Guide, Activities, Discussion Questions, Student Worksheet, PowerPoint file
At vendor's request, video sales are final.