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The Guest -- Video on DVD

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The Guest -- Video on DVD

Product Code #: VIGSDVD


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$895.00
Treat your customer like a Guest in your home! That's the message behind this hilarious new version of the best-selling customer service training video of all time. Its simple message has changed the way thousands of corporations and organizations view their customers.

We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.

The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.

This brand new training comedy will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know.

The Guest is a must-see training video for any employee who works with customers. It's filled with great wit and memorable scenes that will offer managers a springboard for lively discussion about how to improve customer service. The entertaining way in which the customer service message is delivered within the video will keep the attention of employees in any type of business.

With its warm sense of humor, The Guest makes these important learning points:
  • Welcome your customers
  • Use your customer's name
  • Take care of customer needs
  • Avoid disagreements
  • Invite them back
The DVD version of The Guest (all new 2nd edition) contains both the new 2nd edition and the original version.

videoView short clip!

Running time 14min. Includes Leader's Guide, 1 CD-Rom (includes the Expanded Leader's Guide, Reproducible Handouts, customizable PowerPoint Presentation), and 10 The Guest Pocket Cards



All Sales Final: At vendor's request, video sales are final. Please contact us if you would like to view a full demo of this video.

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