Author: Ian Fleming, Allan J.D. Taylor
Bite size messages with big impact!! Book size: 4" x 5.75".
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills' of advising, instructing, counselling and mentoring. There are four key stages to coaching: assessing current performance levels, setting outcomes for learning, agreeing on tactics/initiating action, and giving feedback. The author explains each stage and then moves on to summarize the various skills required. Next, the opportunities for coaching and the potential pitfalls are highlighted. A checklist and a case study end the Pocketbook on a practical note.
Paperback, 112 pages