The Simple Truths of Service -- Book & DVD, Inspired by Johnny the Bagger
Great content, Great graphics, Great packaging to create a "wow effect"!
A unique motivational package - short video plus a beautiful gift book - to motivate and inspire your classroom. Play the short video to reinforce your training content, or use it as a pre-presentation to set the tone for your classroom as students filter in. Each video is jam-packed with powerful messages presented in a highly energized, sophisticated graphic presentation.
Click below to view the DVD presentation!
Click here to view a Preview of the Book!
A customer service classic that will grab your heart and not let go! Your competitive edge is how your customers are treated. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they see this video.
The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd.
Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization. For one low price, you get the book and a short video that graphically and movingly illustrates these powerful concepts.
Hardcover Gift Book, 77 pages 6.75" square. DVD run time: 3m:19s.