"It was a model experience that I plan to use in every customer service class I teach. Thank you for exceptional products and superior customer service"!
--Bethany Auriel-Hagan, Talent Development/ Trainer, Electrosonic, Inc.
more testimonials ...
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Stress-Free Debriefing Tools, Essentials |
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Draw out learning points gleaned from your games and activities. Toss these foam stress balls to class participants and ask them to share accordingly:
The "Essentials" Set: an observation (eyeball), a question (question mark), a new idea (light bulb), something they learned (brain) or heard (ear), something they'll try when they walk away (foot), a feeling they experienced (heart), a way someone helped (hand).
The "Plus" Set:(sold separately #GAFACM) : a lesson in listening (ear), a "gut" feeling (stomach), a breakdown or foundational learning point (bone), a strength or weakness (arm muscle), something to remember (camera), a frustration or problem encountered (knotted guy).
Each set comes with facilitation notes courtesy of Training Wheels, the experts in team building, plus a convenient carry bag.
Total weight: 8 oz.
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