"It was a model experience that I plan to use in every customer service class I teach. Thank you for exceptional products and superior customer service"!
--Bethany Auriel-Hagan, Talent Development/ Trainer, Electrosonic, Inc.
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Service Impact! Series (all 5 DVDs)
Make a Positive Impact on Your Service Today! Save $580.00 when you buy them all!
5 new customer service training videos, averaging 4.5 minutes each. Includes facilitator's guide on DVD.
Ideal for meeting openers, quick training, and more!
1. Credibility Through Honesty (#VISECH)
2. Cross-Cultural Communication (#VISECC)
3. Dimensions of Service (#VISEDS)
4. Levels of Learning (#VISELL)
5. The Angry Customer (#VISEAC)
Previews are available online for each video. Search for the stock code shown above (ie. #VISEDS) on our web site to find respective preview.
A new series of customer service scenarios, designed for today's high-efficiency, money-saving training needs. Service Impact!™ is a new series of training videos featuring engaging, lifelike scenarios and TV-quality production. Training will be enjoyable -- and highly effective. The Service Impact!™ series is highly versatile, designed to be used for meeting openers, training, and more! And with a feature-packed facilitators guide on CD-ROM, you'll have all the tools you need to make training easy - and successful. Priced for today's streamlined budgets, you'll enjoy all these benefits while saving 60% off the typical price of a training program.
*Easy-to-use - includes facilitators manual designed by service experts
*Highly engaging - quick-paced, lifelike scenario gains and retains attention
*Save money -- all the quality at 60% off the typical price
* Save time -- quick program for efficient learning and behavioral change
*Versatile -- use for meetings openers, training sessions, and more
· Broadcast-quality DVD · Filmed in HD with professional cast and crew
· Facilitators guide on CD-ROM includes: Facilitator's Guide,
Activities, Discussion Questions, Student Worksheet, PowerPoint file
At vendor's request, video sales are final.