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"It was a model experience that I plan to use in every customer service class I teach. Thank you for exceptional products and superior customer service"!
--Bethany Auriel-Hagan, Talent Development/ Trainer, Electrosonic, Inc.
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Self-assessment and participant book to accompany Negotiating Style Profile Facilitator Guide (#RBSNSF), which is sold separately. The program requires 1 Self-Assessment per participant in a session.
11 pages, paperbound
89 Washington Ave., Suite K | Natick, MA 01760-3441
Fax: (508) 651-2674
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