No doubt technical and task-oriented skills are important to bring to any working environment, but research has proven that real success comes from those who have honed the soft skill of emotional intelligence. No organization is without its ups, downs, and of course, turnarounds, which is why emotional intelligence is an essential aspect for anyone in the working field. In a world of deadlines, organizational changes, limited resources, and conflicting orders (to name a few stressors), having the ability to control your emotions is essential to navigating the unavoidably high-stress environment that often shapes the working world.
But it's not just about taking control of your reactions to emotionally-charged situations. Emotional intelligence is recognizing your emotional triggers and knowing when and how to use them in a way that enables you to not only deal with these stressors objectively, but to also develop strong connections with your co-workers.
The EiSA includes everything you need to conduct EI assessments with your group: a comprehensive Facilitator Guide and sample participant materials. Additional Self Assessments and Participant Workbooks may be purchased separately (#RBWEIS and #RBWEIP)
Facilitator Set includes:
Facilitator Set Table of Contents:
- Facilitator Guide
- PowerPoint Presentation on Flash Drive
- Sample Self-Assessment
- Sample Participant Workbook
3-ring binder; 122 pages. HRDQ Press.
- Getting Started
- What is Emotional Intelligence?
- Why is EI Important?
- How Do You Talk About EI in the Organization?
- About this Program
- About this Package
- The Five Factors of Emotional and Social Intelligence
- Decision Making
- Administering the EiSA
- Emotional Intelligence Skills Workshop
- Workshop Objectives
- Workshop Agendas
- Preparing for the Workshop
- Planning Checklist
- Supplies, Materials, and Equipment Checklist
- Room Set Up
- The EiSA Facilitator's Workshop Script
- After the Workshop
- Next Steps
- Follow-up Checklist
- Development and Normative Information
- Common Objections to EI in the Organization
- The Business Case for Emotional Intelligence
- Frequently Asked Questions
- Sample EiSA Letters
- Sample EiSA Feedback Reports
- About the Contributors