"It was a model experience that I plan to use in every customer service class I teach. Thank you for exceptional products and superior customer service"!
--Bethany Auriel-Hagan, Talent Development/ Trainer, Electrosonic, Inc.
more testimonials ...
Cross-Cultural Communication on DVD
As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals.
The Cross Cultural Communication training DVD is a powerful tool to train your employees on communication skills for a multicultural organization. You'll empower them to communicate more effectively, master nonverbal communication, and understand what's really being said when communicating across cultures, and clarify the manager role in communication and diversity.
The Cross Cultural Communication training DVD is a lively, engaging dramatization in which you'll observe a manager floundering as she tries to understand her employees and their culture, as she fails to understand the manager role in communication and diversity. Her employees only make matters worse by concealing important information, without the proper communication skills for a multicultural organization.
View video preview!
Benefits of the Cross Cultural Communication training video include:
• developing communication skills for a multicultural organization
• discovering the importance of body language
• finding out why some cultures might withhold important information
• realizing how stereotyping can lead to ineffective communcation
• clarifying the manager role in communication diversity
• understanding that awareness is a "two-way street": all cultures need to adapt
• learning how to bridge differences and create a balanced approach
With the Cross Cultural Communication training video, DVD or online program, you will:
• Enjoy turnkey solutions: just pop in a DVD ! Support materials make training even easier
• Create dynamic learning: break up live training with colorful, engaging visuals
• Provide outside expertise: real-life scenarios are backed by a who's who of content experts
• Use visual learning: bring topics to life to achieve faster, more effective learning
The Cross Cultural Communication training video is an easy-to-use yet highly effective tool that will empower your employees to develop communication skills for a multicultural organization, read nonverbal business communication, get accurate information, and more. Includes business communication exercises.
Package Includes: 12-minute DVD, and a 2nd DVD with leader's support material including role plays, exercises, discussion questions and a complete script.
Purchase of DVD includes a complimentary license to make unlimited copies of these training materials for in-house use.